Claims - General Advice

So, it’s happened—an incident has occurred. Fortunately you have insurance.

However serious your claim, you want it to be settled quickly and efficiently, and that is our commitment. Here you’ll find general advice about how to take action today, as well as instructions for

• Reporting an auto claim
• Reporting a home claim
• Reporting a business claim

General advice

Act quickly!	Submit your claim to your insurance company promptly because it must be able to determine the exact causes of the loss. If possible, limit the extent of the damages by taking immediate measures. For example, move furniture to a dry corner of a flooded basement.
Document	Keep damaged objects. Take photos
Get all the information	Avoid making your own decisions without complete information: contact your insurance company to find out the simplest way of proceeding before replacing damaged or lost property.
Think carefully	Review the accuracy of your declaration carefully since insurance companies can automatically reject fraudulent claims. In addition, anyone making a false declaration will subsequently have difficulty getting insured.