Report An Auto Claim

Report an auto claim

If your vehicle has been damaged, stolen, or vandalized, it is in your best interest to fill out a joint report of automobile accident and notify an SSQauto claims adjuster promptly because the faster a claim is reported, the faster it gets settled!

For broken windows, you have two options.

A few simple steps

1. At the accident site, fill out a joint report of automobile accident (if no one has been injured) or get an accident report from the police.
2. Contact us as soon as possible to report your claim.
3. We will estimate the damage caused to the vehicle and establish the circumstances and responsibility surrounding the accident. We will then settle the claim.

Contact us

Report a claim

To submit a claim for compensation or ask us a question, please feel free to call one of our claims adjusters, Monday to Friday, 8 a.m. to 8 p.m., and Saturday 9:30 a.m. to 4 p.m.

  • Montreal area: 514-393-3632
  • Quebec City area: 418-683-0554
  • Elsewhere in Quebec: 1-800-463-2343
  • Fax: 418-683-4983
  • Email: claims@ssqgenerale.com
24-hour emergency service If you ever find yourself in an emergency situation and require immediate assistance, simply call the claims service, available 24 hours a day, 7 days a week at 1-800-463-2343.

Broken windows: two options

In the event of a broken window, contact us by telephone as soon as possible. Our claims team will direct you to a specialized auto glass repair or replacement center near you.

Repair option If you opt to repair your windshield, you'll be fully reimbursed without having to pay any deductible and your driving record will not be affected.
Replacement option If you need to replace your windshield, you'll have to pay the deductible and your premium could be affected.