Claim Info

			Broken Window
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How do I make a claim?

This section explains how to make a claim for damages in the categories Broken Window, Auto, and Home.

Here are a few general tips that can be invaluable on any claim:

• Submit your claim to your insurance provider immediately because your insurer must be able to determine the exact cause of the damages.
• Keep the damaged objects.
• Don't make decisions on your own. Before replacing damaged or lost articles, contact your insurance provider to find out the easiest way to proceed.
• Make sure your claim is completely aboveboard. Fraudulent claims are systematically refused by all insurance providers. And to make matters worse, it can be extremely difficult to find a company that's willing to reinsure someone who has made a false claim in the past.

If you ever find yourself in an emergency situation and require immediate assistance, simply call the claims service, available 24 hours a day, 7 days a week:

• Montreal area: 514-393-3632
• Quebec City area: 418-683-0554
• Elsewhere in Quebec: 1-800-463-2343
• Fax: 418-683-4983
• Email: service.indemnisation@ssqgenerale.com

To submit a claim for compensation or ask us a question, please feel free to call one of our claims adjusters, Monday to Friday, 8 AM to 8 PM, and Saturday 9:30 AM to 4 PM.