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Has your home been burglarized or flooded? Has it or any of your other insured property been damaged in any way? Report it to our claims adjusters promptly and you'll be indemnified fast.
For advice or assistance, contact us at the following numbers:
- Montreal area: (514) 393-3632
- Quebec City area: (418) 683-0554
- Elsewhere in Quebec: 1 800 463-2343
Here are a few pointers to help you sail through the claims process:
- In the case of theft, ask for a police report and record the virtual number.
- Until an SSQ General Insurance claims adjuster can assess the damages, leave everything untouched provided it doesn't pose a health risk.
- Keep all receipts and bills for expenses incurred following the event (i.e., room rentals, meals, etc.).
- Make a list of all damaged or stolen property, along with brief descriptions, serial numbers, dates of purchase, replacement costs, and any other information that can help us serve you better.
- If possible, take photographs of the damages to show your claims adjuster.
As a "just in case" measure, we recommend that you take an inventory of your belongings and keep it in a safe place off the premises. Should adversity strike, you'll find your checklist invaluable.
